A major culture problem: why people don’t want to work in hospitality
Opinion

A major culture problem: why people don’t want to work in hospitality

Plugging the huge shortage of staff in the hospitality sector is a narrative we’ve been grappling with for years now. People are no longer surprised to hear that there are more than 100,000 vacancies in hospitality at any one time, nor that the prop...

Ryan Haynes
Ryan Haynes
Director/Lead Consultant at Haynes MarComs Ltd
Haynes MarComs Ltd
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Human Resources
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Lodging Industry
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Recruitment
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Ryan Haynes
by Ryan Haynes
2 May 2024Haynes MarComs LtdHuman Resources
A major culture problem: why people don’t want to work in hospitality
Opinion

It’s Still a Seller’s Market, But Don’t Get Greedy

In response to the post-pandemic demand surge and faced with constricted inventory due to labor shortages, rising supply costs, and other challenges, hoteliers pushed their prices back to pre-pandemic levels in record time. It was understandable tha...

Lynn Zwibak
Lynn Zwibak
Founder and President of Zwibak Revenue Management
ZRM | Zwibak Revenue Management
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Revenue Management
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Lynn Zwibak
by Lynn Zwibak
2 May 2024ZRM | Zwibak Revenue ManagementRevenue Management
ZRM | Zwibak Revenue Management
The Top 5 Advantages of AI-First Platforms Over Legacy System Upgrades
Opinion

The Top 5 Advantages of AI-First Platforms Over Legacy System Upgrades

If I had a dollar for every time I heard artificial intelligence or “AI” mentioned over the last year, well, you know the rest of that saying. And much like when you repeat a word so many times, it starts to lose its meaning – the discussions surrou...

Andrew Rubinacci
Andrew Rubinacci
Chief Advisory Officer of FLYR for Hospitality
FLYR (formerly Pace Revenue)
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Property Technology
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Revenue Management
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Chatbots, Robotics & AI
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Andrew Rubinacci
by Andrew Rubinacci
2 May 2024FLYR (formerly Pace Revenue)Property Technology
The Top 5 Advantages of AI-First Platforms Over Legacy System Upgrades
Opinion

Capex and PIPs – What We Learned From Industry Experts at the Hunter Hotel Investment Conference 2024

Embarking on a hotel renovation? Armed with a Property Improvement Plan (PIP) but unsure where to start? We’ve got you covered with insights learned at the recent Hunter Hotel Investment Conference in Atlanta where industry experts spoke from a dive...

Charis Atwood
Charis Atwood
Hospitality Consultant at Hospitality Consultant Cayuga Hospitality Consultants
Cayuga Hospitality Consultants
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Finance
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Events & Conferences
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Real Estate & Investment
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Charis Atwood
by Charis Atwood
2 May 2024Cayuga Hospitality ConsultantsFinance
Cayuga Hospitality Consultants
Opinion

EU’s new digital ID: A game changer for hotels

In a significant move for secure online interactions, the European Union just approved a new framework for a European digital identity (eID) this past March. This development underscores the growing importance of digital identity, which encompasses ...

Pedro Torres
Pedro Torres
Founder and CEO, Youverse
Youverse
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Information Technology
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National & International Policy
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Pedro Torres
by Pedro Torres
2 May 2024YouverseInformation Technology
Youverse
Make the Complicated Simple
Opinion

Make the Complicated Simple

Earlier this year, I wrote an article about the hard work it takes to make something look easy. I quoted several people from sports, entertainment and business. The gist of the article was that we work hard to make doing business with us easy. Consi...

Shep Hyken
Shep Hyken
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
Shepard Presentations, LLC.
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CRM & Loyalty
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Guest Experience
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Shep Hyken
by Shep Hyken
1 May 2024Shepard Presentations, LLC.CRM & Loyalty
Make the Complicated Simple