Opinion Articles

DO’s and DON’Ts of Selling Tech to Hotels

DO’s and DON’Ts of Selling Tech to Hotels

This DOCUMENT outlines challenges CIOs and CTOs face when approached by tech vendors, highlighting communication issues that lead to frustration. It provides DOs and DON’Ts to help tech sellers effectively engage with decision-makers. This advice is...

Terence Ronson

Hospitality Professional, Technology Consultant, Public Speaker and Inventor

Pertlink Limited

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Information Technology

DO’s and DON’Ts of Selling Tech to Hotels

The Hidden Power of Travel

The Hidden Power of Travel

"Where are you from?" A seemingly simple question that I constantly grapple with. Does it refer to my place of birth, my current residence, or the roots of my culture? These days, I often say: "I was born in London, my heart is Brazilian, and I live...

Maria Rocha Barros

Maria Rocha Barros

Sr. Vice President and Chief Legal Officer

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Environment & Sustainability

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Online Travel Agencies (OTA)

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Lodging Industry

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National & International Policy

The Hidden Power of Travel

Google trailing behind Instagram, TikTok: How Social Media is Changing the Travel Search Landscape

Google trailing behind Instagram, TikTok: How Social Media is Changing the Travel Search Landscape

It used to be that you’d find the perfect hotel by contacting local travel agencies or searching on good old Google. But a new report shows that search methods are changing, especially for Gen Z consumers. Social media platforms like Instagram and T...

DJ Vallauri

Founder, President & CEO - Lodging Interactive

Lodging Interactive

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Google trailing behind Instagram, TikTok: How Social Media is Changing the Travel Search Landscape

Reviews on TripAdvisor: What Matter to the Different Generations

Among the various forms of electronic word-of-mouth, online reviews are often labelled as the most prominent and successful in influencing consumers’ purchase decision. In February 2024, Statista reported that the number of reviews on TripAdvisor ha...

Lee Keng Ng

Associate Professor at Singapore Institute of Technology (SIT)

Singapore Institute of Technology (SIT)

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Reputation Management

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Consumer Trends

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Market Segments

Singapore Institute of Technology (SIT)

8 effective strategies for retaining and motivating teachers

Today’s education sector is marked by a constant struggle to retain and motivate teachers. As teachers leave the field and succumb to stress and burnout, students are the ones who pay the price. To address this issue, administrators and policymakers...

Sidhant Bedi

Consultant - EHL Education Consulting

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Hotelschools | Universities

EHL Hospitality Business School

War, Natural Disasters, Security Concerns and Tourism

Some regions of the world are experiencing wars and conflict, which have caused serious problems in supply chain management. For example, countries that import significant amounts of goods from Ukraine and/or Russia are highly affected by the war be...

Bendegul Okumus

Bendegul Okumus

Associate Professor, UCF Rosen College & Hospitality Management

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Lodging Industry

University of Central Florida Rosen College of Hospitality Management

Sense of Community as a Growth Strategy with Andaz Mexico City Condesa

Sense of Community as a Growth Strategy with Andaz Mexico City Condesa

The idea of an urban hotel embedding itself into the surrounding community is nothing new, but for many properties it remains just that: an idea that’s talked about in press releases and on the website yet seldom woven into every aspect of the opera...

Adam Mogelonsky

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Lodging Industry

Sense of Community as a Growth Strategy with Andaz Mexico City Condesa

Enhancing hotel guests’ well-being: Academic insights for hoteliers

Enhancing hotel guests’ well-being: Academic insights for hoteliers

In recent years, the topic of well-being has become increasingly ubiquitous. A report by McKinsey (2024) finds, surprisingly, that millennials and Gen Z are spending more on health and wellness than older consumers. According to the Global Wellness ...

Valentina Clergue

Valentina Clergue

Assistant Professor at EHL Hospitality Business School

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Wellness and well-being

Enhancing hotel guests’ well-being: Academic insights for hoteliers

The Rise of Sleep Tourism

The Rise of Sleep Tourism

According to Hilton’s third annual trends report, this year will be marked by a pronounced emphasis on wellness travel, with "rest and relaxation" identified as the pivotal trend shaping the travel landscape for 2024. Beyond the traditional offering...

Haley Payne

Head of Commercial, Pure Wellness

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Wellness and well-being

The Rise of Sleep Tourism

A New Approach to Hotel Management Fees

In the ever-evolving hospitality industry, the question of how to effectively compensate hotel operators remains crucial. While the basic premise of paying managers for their management skills holds true, the prevalent incentive fee structures may n...

Marcus R Lee

Director, HVS Los Angeles

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Management Companies

HVS