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Where there are no gates, there are no gatekeepers

We’re focusing on the finger and not on the moon. As the European Commission focuses on writing norms, the web for which these norms are written will no longer exist in the next few years. This paradigm shift suggests a transition in how web interfa...

Simone Puorto

Founder | CEO | Futurist

Travel Singularity

Where there are no gates, there are no gatekeepers

Be Careful What You Ask For...

I wrote about this topic exactly 5 years ago (Rate Parity Is Dead - What’s Next for Hoteliers) As rate parity disappears, hoteliers can now offer lower rates on their own channels, potentially increasing profits. However, this shift necessitates a m...

Trevor Stuart-Hill

Trevor Stuart-Hill

Founder and president of Revenue Matters

Revenue Matters

Be Careful What You Ask For...

The Emperor has no clothes: Why we need more data scientists in the hospitality industry

Oh, that’s a good one! I think the problem with our industry is that we tend to fear data as the nemesis of the ’human touch’ (whatever that means). Henri is right about hierarchical organizational structures. I live by a quote from Ed Catmull, who ...

Simone Puorto

Founder | CEO | Futurist

Travel Singularity

The Emperor has no clothes: Why we need more data scientists in the hospitality industry

From Revenue Manager to Commercial Strategist

I remember the potential threat posed by Business Intelligence to Revenue Managers was a hot topic at the first industry event I ever attended 6 years ago. Back then Revenue Managers spent a fair share of their time manually compiling data from vari...

Niki Van den Broeck

Niki Van den Broeck

Product Manager Parity Insight and Rate Insight

Lighthouse (formerly OTA Insight)

From Revenue Manager to Commercial Strategist

AI and Revenue Management: Navigating the Future Together

On the other hand, I think revenue managers need to be closer to people, much like the commercial departments are. Let me ask you a question: Is anyone considering replacing sales directors with AI? No, and why not? Because AI cannot replace human-t...

Diego Fernandez Perez De Ponga

Diego Fernandez Perez De Ponga

Corporate Director Revenue Management Palladium Hotel Group

Palladium Hotel Group

AI and Revenue Management: Navigating the Future Together

AI will not replace human Revenue Leaders anytime soon

I do not anticipate the demise of human Revenue strategists soon. The daily activities of a RM may change and many entry-level positions will be eliminated. Even the fastest Formula 1 car needs a driver. The AI will still need human input to configu...

Harald Bindeus

Commercial Leader | Marketing, Revenue Management, Sales |

Global Hotel Revenue Solutions

AI will not replace human Revenue Leaders anytime soon

When it comes to reducing or eliminating food being wasted and transforming diets, what holds us back?

There is no simple one size fits all ‘solution to this mammoth topic. Hotels cater to all types of demand and their food service offerings vary enormously depending on the type of property, the location, and the guests they cater to. By understandin...

Adam Maclennan

Managing Director at PKF hospitality group, Head of UK & Ireland and Sustainability Solutions

PKF hospitality group

When it comes to reducing or eliminating food being wasted and transforming diets, what holds us back?

Reducing Food Waste in Hospitality: The Key is not what to do, but how to do it...

Food waste in hospitality is a good example of the challenges facing sustainability. In food waste, like many other areas of sustainable hospitality, we know what needs to be done, but changing the behaviors – of individuals (consumers, in organizat...

Jonathon Day

Associate Professor and Graduate Program Director School of Hospitality and Tourism Management

Reducing Food Waste in Hospitality: The Key is not what to do, but how to do it...

The advent of property-specific limited (not large) language models.

How will we roll out AI tomorrow morning and this next year? There are two answers here: 1. For training and customer support of complex systems, the operator’s guides for each are now able to be fed to any of several existing limited (not large) la...

Dave Berkus

Managing Partner at Wayfare Ventures LLC

The advent of property-specific limited (not large) language models.

It’s Time for Hotel Marketers to Put AI to Work

Hotel marketers absolutely must use generative AI as part of their content development process. Doing otherwise today would be like trying to run your hotel without a property management system: it can probably be done; but it’s a terrible idea. Can...

Tim Peter

Founder & President, Tim Peter & Associates

Tim Peter & Associates, LLC

It’s Time for Hotel Marketers to Put AI to Work